Tanzania Commercial Bank We are seeking to employ many youth at our organisation as a way of making people and many youth to be employed through this employment and moving foward to the next level of making life of many youth better and clear
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Position Details
- Title: Senior Manager Special Assets Management & Recovery
- Rank: Principal Recovery Officer
- Department: Credit
- Section: Special Assets & Recovery
- Salary Scale: COBSS 9 (at officer level I)
- Reports to: Chief Manager – Special Assets Management & Recovery
- Location: Dar es Salaam
- Number of Positions: 1
Position Objective The main purpose of the job is to manage the Collection and Recovery Sub-unit to ensure the turnaround of classified loan portfolios, including SME, MSE, and consumer loans, in line with the business strategy, credit policy, and procedures.
Key Responsibilities
- Receive delinquent retail loans with exposure below and consumer loans with above 91 days past due for collection purposes.
- Maximize collections and recoveries of non-performing retail portfolios, including consumer loans, digital loans, MSE, and SME loans.
- Conduct reviews of delinquent loans and establish strategies to turn them around, ensuring a high-quality performing credit portfolio in line with the business strategy.
- Establish compliance for the recovery process, including issuing demand notices against existing securities or guarantees.
- Advise branches and management on turnaround plans and follow up on their implementation with the credit department and branches.
- Visit borrowers with non-performing facilities to assess and establish cash flows available to support proposed payment plans.
- Monitor payments on a monthly basis for non-performing borrowers with settlement arrangements with the bank on the outstanding loan amount.
- Liaise with stakeholders, including branches, departments within the bank, clients, government institutions, the Central Bank, and other financial institutions, to ensure the bank’s interests are properly represented and safeguarded.
- Review unit reports and related processes and procedures to ensure sound quality control and recommend appropriate interventions in line with the business strategy.
- Lead and demonstrate leadership to the team to perform and achieve expected results.
- Present and prepare liquidation and turnaround deals that offer minimum cost and maximum return to the bank.
- Perform any other official duties assigned by the immediate supervisor or line manager.
Qualifications, Skills, and Experience
- Education: Master’s Degree in Banking, Economics, Commerce, Business Administration, Accountancy, Finance, Risk Management, Actuarial Sciences, Insurance, or equivalent qualifications from recognized institutions.
- Experience: At least sixteen (16) years of working experience in credit operations and portfolio monitoring, with a strong background in credit appraisal and management.
- Technical Skills:
- Knowledge in credit appraisal and monitoring, debt restructuring/workout, collection, and recovery.
- Debt recovery management.
- Effective writing and presentation skills in English and Swahili.
- Excellent interpersonal and networking skills, both internally and externally.
- Strong analytical, problem-solving, decision-making, and financial management skills.
- Proven leadership skills.
Personal Attributes and Behavioral Competencies
- Ability to demonstrate Tanzania Commercial Bank’s core values:
- Customer Focus
- Trustworthy
- Creativity
- Teamwork
- Excellence
- Ability to prioritize work and meet deadlines.
- Ability to work quickly, accurately, and consistently under pressure.
- A methodical and well-organized approach to work.
- Maturity and ability to work in a confidential environment.
- Sound judgment, common sense, and good humor.
Application Process
- Salary and Benefits: The position offers competitive salary packages and benefits.
- Application Method: Applicants must submit their resume via the following link:Â https://www.tcbbank.co.tz/careers. Applications via other methods will not be considered.
- Required Documents: Applicants need to provide:
- Personal information
- Academic certificates
- Work experiences
- Application letter
- Additional Credentials: Other credentials will be submitted during the interview for authenticity checks and administrative measures.
- Commitment: Tanzania Commercial Bank maintains a strong commitment to environmental, health, and safety management.
- Selection Process: Shortlisted candidates may be subjected to:
- Security clearance
- Competency assessment
- Physical capability assessment
- Application Deadline: 4th September 2025
- Note: Late applications will not be considered.
How to Apply: