Use WhatsApp to attract new customers to be more effective due to its use and ability of direct communication. Here are some applications to get new customers from WhatsApp:
1. Create a Business Profile
– WhatsApp Business App : Use the WhatsApp Business app to create a professional business profile. Include information such as your business address, description, email and website.
– Profile Picture : Use a clear and professional profile picture, like your logo.
2. Create a Contact List
– Existing Contacts : Start by importing your customers’ existing contacts into WhatsApp.
– Lead magnets : Offer something of value (e.g., a free eBook, a discount code, or a valuable article) in exchange for customer phone numbers.
– Website Integration: Add a click to WhatsApp chat button to your website to encourage visitors to chat.
3. Advertise your WhatsApp Number
– Social Media: Share your WhatsApp number on your social media platforms.
– Email discussion: Include your WhatsApp contact information in your email campaigns.
– Printed Materials : Add your WhatsApp number to your business cards, flyers and change materials.
4. Provide Exceptional Customer Service
– Instant Answers: Provide quick and useful answers to questions.
– Personalized Message: Tailor your message to meet the specific needs of each customer.
– Follow-up: Follow up with customers after a purchase or survey to ensure satisfaction and build relationships.
5. Use WhatsApp Status
– Regular Updates : Use WhatsApp Status to share updates, announcements and new products.
– Engaging Content : Publish engaging content like behind-the-scenes footage, customer testimonials and special openings.
6. Group Marketing
– Customer Groups: Create WhatsApp posts for customers to share updates, offers and engage with them.
– Exclusive Offers: Offer new and early product offers to group members.
7. Ad Lists
– Targeted Ads: Use ad lists to send messages to messages at the same time. The result is that the content is relevant to the recipients.
– Frequent Updates: Send frequent updates, offers and relevant content to engage your audience.
8. Connect WhatsApp with CRM
– Use Customer Relationship: Use a CRM tool that integrates with WhatsApp to manage customer interactions and track leads effectively.
9. Use WhatsApp Ads
– Facebook Ads : Run Facebook ads with the “Click WhatsApp” call to traffic from Facebook to your WhatsApp.
10. Provide Value
– Educational Content : Share tips, tutorials and information that you find useful.
– Exclusive Offers : Offer specials and discounts to your WhatsApp contacts.
11. Collect Feedback
– Surveys and Polls: Use WhatsApp to conduct surveys and polls to gain customer benefits and improve your offering.
By implementing this, you can effectively use WhatsApp to attract and retain new, stable and engaged customer base.
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